How your inquiry is handled
This policy explains the translated inquiry conversation. It supplements the existing inquiry notice dated 2026-10-08 with the translation notice dated 2026-10-09.
Translation notice: 2026-10-09
Information used
The conversation uses your optional name and contact details, message text, chosen conversation language, approximate country code and consent records. The country is an IP-based estimate or unknown; it does not establish nationality, residence or the location of your business.
Purpose and choices
Information is used to respond to the inquiry and follow up. Privacy-notice acknowledgment, forwarding to the operator through Telegram, and processing by the translation service are explained separately. You may contact [email protected] without starting the translated chat.
Telegram and automatic translation
With your consent, the operator receives the conversation through Telegram, including optional name and contact details, language and approximate country code. When enabled, Microsoft Azure AI Translator processes message text for translation into Korean and for replies in your chosen language. Message text itself can contain personal information. These services can process information outside Korea. If translation fails, the foreign-language original is not silently forwarded as a successful Korean translation.
Retention and deletion
Initial inquiry records in the operating database are deleted when their purpose is completed and, if they remain, no later than 90 days after receipt. Translations and forwarding records belong to the same inquiry and follow that boundary. The operator reply window runs for seven days from the last visitor message; this does not extend the original retention deadline. End chat on shared devices, and do not rely on replies being visible after closing the tab.
External services and recovery copies
Telegram and translation-provider copies, backups, snapshots and recovery logs have separate handling boundaries. Deleting an operating-database inquiry does not establish immediate, complete deletion from every external system or recovery copy. We do not promise a recovery-copy deletion schedule that has not been confirmed.
Requests and translation limits
Ask about access, correction or deletion at [email protected]. Automatic translation may misread names, numbers or terms, so confirm prices, deliverables and other important details with the operator. An inquiry is not a contract and does not require payment. The ordinary website contact form uses minimal external alerts rather than sending its entire message through Telegram.